You are not required to provide supporting documents at the time you submit your application.Once we have received your completed application form, one of our representatives will contact you to discuss your situation and solutions that may be available to assist you.If you do not require hardship assistance on all of your accounts, please do not submit an online form and contact our hardship team on 1800 931 356. Buy Now Pay Later issued by Diners Club Pty Ltd (now part of NAB), this hardship application will also be applied to any or all of those accounts as well. If you hold a credit card or personal loan which was formerly issued by Citigroup Pty Ltd (and which is now issued by NAB) which is branded Citi, Card Services, Coles Financials Services, Suncorp Clear Options, Qantas Money, Kogan Money, Virgin Money, PayPal Rewards, Bank of Queensland or Spot.Our/us/we means NAB unless the context otherwise requires it. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products. Coles unsecured credit products are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708.You can also scan and email this form to us at you apply for financial hardship assistance, you should read the important information below:
Printing and sending us a paper Hardship Application form at PO Box 3453 Sydney NSW 2001, Australia.We will also send an SMS to the mobile number registered to your account to authenticate your identity before you can submit the form. Completing an Online Hardship Application form. Please have information about your income, expenses and assets on hand before you start completing the form, as you will not be able to save and return to it at a later time.If you are experiencing financial hardship due to factors such as unemployment, injury, illness or natural disaster, we have a longstanding Financial Hardship program available to support you. You can see a list of these retailers under What are the Flybuys Participating Retailers? You can collect 2 points per $1 on Flybuys Participating Retailer Spend 3. When you shop at Coles, you can collect 1 Flybuys Point per $2 spent 2.Ĭoles Mastercard (formerly Coles Source Mastercard, and including Platinum) You can collect 1 point per $2 on eligible spend 1.Ĭoles Low Rate Mastercard (including Platinum) You can collect 2 Flybuys Points per $1 on eligible spend 1 up to and including $3,000 in each Statement Period, and 1 Flybuys Point thereafter.įor more information, refer to the Coles Mastercard Rewards Terms and ConditionsĬoles No Annual Fee Mastercard (including Platinum) Standard network charges for data usage may apply.We offer a range of credit cards with different benefits, and so the points you collect through your card will depend on the one you have:Ĭoles Rewards Mastercard (including Platinum)
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To use Contactless Mobile you’ll need Android 5 or above The app is compatible with Android 5 and above and iOS 11 and above While Face ID requires an iPhone X or later You can sign in with Touch ID on an iPhone 5s or later, iPad (5th generation and later) iPad Pro, iPad Air 2, or iPad mini 3 or later. You’ll need a compatible mobile device, operating system and internet access This is to protect your account information from being accessed by an unauthorised personĪt certain times or depending on your reason for calling via the app, we may still need to request further security information from you Sometimes, due to recent changes or activity on your account, you may be unable to access your PIN instantly. If you'd like to change to receive paper statements you can change this at any point in the app When you register for the Barclaycard app using your Barclaycard, you agree to have digital statements for your Barclaycard(s).
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